Help and Devices

Desktop

Browser

Updating your operating system and browser to the latest available version is necessary, to play content on our platform. The following browsers are supported:

Chrome (Latest version available from Google)

Firefox (Latest available version from Mozilla, with latest version of the plugin "Widevine Content Decryption Module")

Edge (Latest version bundled with Windows)

Safari (Latest version bundled with macOS)

A plugin like Flash or Silverlight is not necessary.

Mobile

Browser

On the tablet or smartphone, our content is also available. Updating your operating system and browser to the latest available version is necessary. Videos can be played on:

Android, with Chrome (Latest version available from Google)

iOS and iPadOS devices, with Safari (Latest version bundled with the OS)

Television

Streaming via Apple AirPlay

Using an iOS device or a Mac with a current Safari browser, videos can be transferred TVs via Apple AirPlay. Both devices must be on the same Wi-Fi network to do this. Start playing the movie on the iOS device or Mac in the browser, and then click the AirPlay icon and select the AirPlay-enabled device.

Please note: Screen synchronization in the control center of iOS is not supported for copy protection reasons.

Streaming via Google Chromecast

Using a mobile device or a PC with the latest Chrome browser, videos can be transferred to TVs with built-in Chromecast or Chromecast sticks installed on TVs. To make this work, both devices must be on the same Wi-Fi. Start playing the movie on the mobile device or in the browser of the PC, and then click the Cast icon and select the Chromecast device.

Please note: Screen mirroring from smartphones is not supported for copy protection reasons.

Further questions?

Visit our FAQs (Frequently asked questions)